:root {
  --ink: #111010;
  --ink-soft: #2b2927;
  --paper: #f7f6f3;
  --white: #fff;
  --muted: #74716c;
  --line: #dedbd4;
  --red: #d94f3d;
  --red-soft: #f7e2de;
  --jade: #2a7d5f;
  --lime: #d9f08d;
  --font: "Plus Jakarta Sans", sans-serif;
  --mono: "JetBrains Mono", monospace;
}

* { box-sizing: border-box; }
html { scroll-behavior: smooth; }
body { margin: 0; color: var(--ink); background: var(--paper); font-family: var(--font); -webkit-font-smoothing: antialiased; }
a { color: inherit; }
button, input, select, textarea { font: inherit; }
::selection { color: var(--ink); background: var(--lime); }
.skip-link { position: fixed; top: -4rem; left: 1rem; z-index: 50; padding: .8rem 1rem; color: white; background: var(--ink); transition: top .2s; }
.skip-link:focus { top: 1rem; }
:focus-visible { outline: 3px solid var(--red); outline-offset: 4px; }

.site-header { min-height: 4.75rem; padding: 0 clamp(1.15rem, 4vw, 4rem); display: flex; align-items: center; justify-content: space-between; border-bottom: 1px solid var(--line); background: rgba(247,246,243,.9); backdrop-filter: blur(16px); position: sticky; top: 0; z-index: 20; }
.brand { display: inline-flex; align-items: center; gap: .7rem; color: var(--ink); text-decoration: none; font-weight: 700; font-size: .88rem; letter-spacing: -.01em; }
.brand-mark { width: 2.1rem; height: 2.1rem; display: grid; place-items: center; border-radius: .6rem; color: white; background: var(--ink); font-size: .9rem; font-weight: 800; }
.brand-dot { color: var(--red); }
.site-header nav { display: flex; align-items: center; gap: 1.7rem; }
.site-header nav a { text-decoration: none; font-size: .78rem; font-weight: 700; }
.header-button { padding: .65rem 1rem; color: white; background: var(--ink); border-radius: .55rem; transition: transform .2s, background .2s; }
.header-button:hover { transform: translateY(-2px); background: var(--red); }

.support-hero { min-height: calc(100dvh - 4.75rem); max-width: 1440px; margin: 0 auto; padding: clamp(3.5rem, 8vw, 8rem) clamp(1.15rem, 6vw, 6rem); display: grid; grid-template-columns: 1fr 1fr; gap: clamp(3rem, 8vw, 8rem); align-items: center; }
.eyebrow { margin: 0 0 2rem; display: flex; align-items: center; gap: .6rem; color: var(--red); font: 600 .66rem var(--mono); letter-spacing: .1em; text-transform: uppercase; }
.status-dot { width: .48rem; height: .48rem; border-radius: 50%; background: var(--red); box-shadow: 0 0 0 .28rem var(--red-soft); }
.hero-copy h1 { margin: 0; font-size: clamp(4.4rem, 9vw, 8.5rem); line-height: .83; letter-spacing: -.075em; font-weight: 800; }
.hero-copy h1 em, .faq-heading h2 em { color: var(--red); font-style: normal; }
.hero-copy > p:not(.eyebrow) { max-width: 35rem; margin: 2.3rem 0 0; color: var(--muted); font-size: clamp(.96rem, 1.3vw, 1.1rem); line-height: 1.7; text-wrap: pretty; }
.hero-actions { margin-top: 2rem; display: flex; align-items: center; gap: 1.4rem; flex-wrap: wrap; }
.primary-button { min-width: 13.5rem; padding: .95rem 1.05rem; display: inline-flex; justify-content: space-between; color: white; background: var(--ink); border-radius: .65rem; text-decoration: none; font-size: .79rem; font-weight: 700; transition: transform .2s, background .2s; }
.primary-button:hover { transform: translateY(-2px); background: var(--red); }
.text-button { font-size: .73rem; font-weight: 700; text-underline-offset: .3rem; }

.hero-art { min-height: 35rem; position: relative; display: grid; place-items: center; }
.hero-art::before { content: ""; position: absolute; width: min(28rem, 80vw); aspect-ratio: 1; border-radius: 50%; background: var(--red-soft); }
.orbital { position: absolute; border: 1px solid rgba(17,16,16,.2); border-radius: 50%; }
.orbital-one { width: min(35rem, 94vw); aspect-ratio: 1; transform: scaleY(.64) rotate(-18deg); }
.orbital-two { width: min(29rem, 82vw); aspect-ratio: 1; transform: scaleX(.6) rotate(22deg); }
.art-mark { position: relative; z-index: 2; width: 9rem; height: 9rem; display: grid; place-items: center; color: white; background: var(--ink); border-radius: 2.3rem; font-size: 4rem; font-weight: 800; transform: rotate(-6deg); box-shadow: 0 2rem 5rem rgba(57,39,34,.18); }
.message-card { position: absolute; z-index: 3; width: 13.5rem; padding: .9rem; display: grid; grid-template-columns: auto 1fr; gap: .18rem .75rem; background: rgba(255,255,255,.9); border: 1px solid rgba(255,255,255,.7); border-radius: .9rem; backdrop-filter: blur(12px); box-shadow: 0 1rem 2.5rem rgba(57,39,34,.12); }
.message-card span { grid-row: span 2; width: 1.7rem; height: 1.7rem; display: grid; place-items: center; border-radius: 50%; color: white; background: var(--red); font: .53rem var(--mono); }
.message-card strong { font-size: .7rem; }
.message-card small { color: var(--muted); font-size: .57rem; line-height: 1.4; }
.message-one { top: 7%; right: 2%; transform: rotate(4deg); }
.message-two { left: -2%; bottom: 20%; transform: rotate(-3deg); }
.message-three { right: 3%; bottom: 2%; transform: rotate(2deg); }

.quick-help, .faq-section { max-width: 1440px; margin: 0 auto; padding: clamp(5rem, 9vw, 9rem) clamp(1.15rem, 6vw, 6rem); }
.section-label { display: flex; align-items: center; gap: 1rem; font: 600 .64rem var(--mono); letter-spacing: .09em; text-transform: uppercase; }
.section-label span { width: 1.9rem; height: 1.9rem; display: grid; place-items: center; border: 1px solid var(--ink); border-radius: 50%; }
.section-label p { margin: 0; }
.quick-grid { margin-top: 3.5rem; display: grid; grid-template-columns: 1.05fr .95fr 1.1fr; border-top: 1px solid var(--line); border-bottom: 1px solid var(--line); }
.quick-grid > a { min-height: 18rem; padding: 1.5rem; position: relative; display: flex; flex-direction: column; border-right: 1px solid var(--line); text-decoration: none; transition: background .25s, transform .25s; }
.quick-grid > a:last-child { border-right: 0; }
.quick-grid > a:hover { z-index: 2; background: white; transform: translateY(-5px); box-shadow: 0 1.5rem 3rem rgba(49,40,28,.08); }
.quick-icon { width: 3.5rem; height: 3.5rem; display: grid; place-items: center; border-radius: 1rem; background: var(--red-soft); color: var(--red); font-size: 1.35rem; }
.quick-grid strong { margin-top: auto; font-size: 1.13rem; }
.quick-grid small { max-width: 19rem; margin-top: .6rem; color: var(--muted); line-height: 1.5; }
.quick-grid b { position: absolute; right: 1.5rem; top: 1.7rem; font-weight: 500; transition: transform .2s; }
.quick-grid a:hover b { transform: translate(3px,-3px); }

.faq-section { padding-top: 4rem; }
.faq-layout { margin-top: 3.5rem; display: grid; grid-template-columns: .7fr 1fr; gap: clamp(3rem, 8vw, 8rem); }
.faq-heading { position: sticky; top: 7rem; align-self: start; }
.faq-heading h2 { margin: 0; font-size: clamp(3.2rem, 6vw, 6.5rem); line-height: .92; letter-spacing: -.065em; }
.faq-heading p { max-width: 25rem; margin-top: 2rem; color: var(--muted); font-size: .9rem; line-height: 1.7; }
.faq-list { border-top: 1px solid var(--ink); }
details { border-bottom: 1px solid var(--line); }
summary { min-height: 5.3rem; padding: 1.3rem .2rem; display: flex; align-items: center; justify-content: space-between; gap: 1rem; cursor: pointer; list-style: none; font-size: .94rem; font-weight: 700; }
summary::-webkit-details-marker { display: none; }
summary b { width: 2rem; height: 2rem; display: grid; place-items: center; border: 1px solid var(--line); border-radius: 50%; font-size: 1rem; font-weight: 400; transition: transform .25s, background .25s; }
details[open] summary b { color: white; background: var(--red); border-color: var(--red); transform: rotate(45deg); }
details > div { padding: 0 3rem 1.6rem 0; color: var(--muted); font-size: .83rem; line-height: 1.75; }
details > div p { margin: 0; }
details > div a { color: var(--red); font-weight: 700; }

.contact-section { margin: clamp(4rem, 8vw, 8rem) 1rem 1rem; padding: clamp(2rem, 6vw, 6rem); display: grid; grid-template-columns: .8fr 1fr; gap: clamp(3rem, 9vw, 9rem); color: white; background: var(--ink); border-radius: 1.5rem; }
.section-label-light span { border-color: rgba(255,255,255,.5); }
.contact-intro h2 { margin: clamp(3rem, 6vw, 6rem) 0 0; font-size: clamp(3.5rem, 7vw, 7.5rem); line-height: .88; letter-spacing: -.075em; }
.contact-intro > p { max-width: 31rem; margin-top: 2rem; color: rgba(255,255,255,.57); font-size: .84rem; line-height: 1.7; }
.response-note { margin-top: 3rem; display: flex; align-items: center; gap: .9rem; }
.response-note > span { width: .6rem; height: .6rem; flex: 0 0 auto; border-radius: 50%; background: var(--lime); box-shadow: 0 0 0 .35rem rgba(217,240,141,.12); }
.response-note p { margin: 0; color: rgba(255,255,255,.57); font-size: .72rem; line-height: 1.55; }
.response-note strong { color: white; }
.support-form { align-self: start; padding: clamp(1.4rem, 3vw, 2.5rem); color: var(--ink); background: white; border-radius: 1rem; }
.field-row { display: grid; grid-template-columns: 1fr 1fr; gap: 1rem; }
.support-form label { margin-bottom: 1.1rem; display: block; }
.support-form label > span { margin-bottom: .55rem; display: block; font: 600 .59rem var(--mono); letter-spacing: .05em; text-transform: uppercase; }
.support-form input, .support-form select, .support-form textarea { width: 100%; border: 1px solid #d9d6d0; border-radius: .55rem; background: #faf9f7; padding: .85rem .9rem; color: var(--ink); font-size: .8rem; transition: border .2s, background .2s, box-shadow .2s; }
.support-form textarea { min-height: 9rem; resize: vertical; line-height: 1.55; }
.support-form input:focus, .support-form select:focus, .support-form textarea:focus { outline: 0; border-color: var(--red); background: white; box-shadow: 0 0 0 3px var(--red-soft); }
.support-form button { width: 100%; padding: 1rem; display: flex; justify-content: space-between; border: 0; border-radius: .6rem; color: white; background: var(--red); font-size: .78rem; font-weight: 700; cursor: pointer; transition: transform .2s, background .2s; }
.support-form button:hover { transform: translateY(-2px); background: var(--ink); }
.support-form button:active { transform: scale(.99); }
.form-note { margin: .8rem 0 0; text-align: center; color: var(--muted); font-size: .63rem; line-height: 1.5; }
.form-error { min-height: 1.1rem; margin: 0 0 .65rem; color: #a72d20; font-size: .7rem; font-weight: 700; }

footer { padding: 3.5rem clamp(1.15rem, 4vw, 4rem); display: grid; grid-template-columns: 1fr 1fr 1fr; align-items: center; gap: 2rem; }
.footer-links { display: flex; justify-content: center; gap: 1.4rem; }
.footer-links a { color: var(--muted); font-size: .7rem; text-underline-offset: .25rem; }
footer > p { margin: 0; text-align: right; color: var(--muted); font: .58rem var(--mono); text-transform: uppercase; }

@media (max-width: 900px) {
  .support-hero { grid-template-columns: 1fr; }
  .hero-copy { max-width: 45rem; }
  .hero-art { width: min(38rem, 100%); margin: 0 auto; }
  .quick-grid { grid-template-columns: 1fr; border-bottom: 0; }
  .quick-grid > a { min-height: 14rem; border-right: 0; border-bottom: 1px solid var(--line); }
  .faq-layout, .contact-section { grid-template-columns: 1fr; }
  .faq-heading { position: static; }
}

@media (max-width: 600px) {
  .site-header nav > a:first-child { display: none; }
  .site-header { min-height: 4.25rem; }
  .header-button { padding: .6rem .8rem; }
  .support-hero { padding-top: 3rem; }
  .hero-copy h1 { font-size: clamp(4rem, 20vw, 6rem); }
  .hero-art { min-height: 27rem; transform: scale(.92); }
  .message-card { width: 11.4rem; }
  .message-one { right: -5%; }
  .message-two { left: -6%; }
  .message-three { right: -5%; }
  .field-row { grid-template-columns: 1fr; gap: 0; }
  .contact-section { margin-left: .5rem; margin-right: .5rem; border-radius: 1rem; }
  footer { grid-template-columns: 1fr; }
  .footer-links { justify-content: flex-start; flex-wrap: wrap; }
  footer > p { text-align: left; }
}

@media (prefers-reduced-motion: reduce) {
  *, *::before, *::after { scroll-behavior: auto !important; transition-duration: .01ms !important; }
}